• Home
  • About Us
    • News & Events
    • Reviews & Testimonials
    • Training Gallery
    • Training Videos
  • Courses

    Our Courses

    • RYA Courses
    • Highfield International
    • STCW 95/2010 Courses
    • JLS Yachts Courses
  • Forms
    • Application Form
    • Customer Feedback Form
  • Training Calendar
  • Contact
    Have any question?
    +971 4 331 3555
    training@jlsyachts.com
    RegisterLogin
    JLS Yacht Training Institute LLC
    • Home
    • About Us
      • News & Events
      • Reviews & Testimonials
      • Training Gallery
      • Training Videos
    • Courses

      Our Courses

      • RYA Courses
      • Highfield International
      • STCW 95/2010 Courses
      • JLS Yachts Courses
    • Forms
      • Application Form
      • Customer Feedback Form
    • Training Calendar
    • Contact

      Highfield International

      • Home
      • All courses
      • Highfield International
      • LEVEL 3 DIPLOMA IN CUSTOMER SERVICE SKILLS

      LEVEL 3 DIPLOMA IN CUSTOMER SERVICE SKILLS

      User Avatar
      admin
      Highfield International
      (0 review)
      Free
      HIGH-O
      • Overview
      • Instructor
      • Reviews
      Free
      • Overview
      • Instructor
      • Reviews

      LEVEL 3 CERTIFICATE IN CUSTOMER SKILLS (Highfield International)

      WHO REQUIRES THIS QUALIFICATION?
      This qualification has been developed to support learners completing the Customer Service Specialist Apprenticeship Standard and can be used to assess their readiness for end-point assessment. It covers the knowledge, skills and behaviours pass criteria of the standard.

      WHY A HIGHFIELD QUALIFICATION?
      Highfield is the leading provider of regulated compliance qualifications in the UK, certificating over 350,000 learners a year. We’re extremely proud to be a Highfieldapproved centre and offer industry-recognised qualifications that will enhance your career prospects.

      How long will it take?
      The qualification is 250 Guided Learning Hours and the Total Qualification Time is 420 hours.

      Assessment method
      This qualification is assessed by a portfolio of evidence.

      WHAT DOES THE QUALIFICATION COVER?
      Topics include:

      • business knowledge and understanding
      • customer journey knowledge
      • providing a positive customer experience
      • customer service performance
      • customer service culture and environment awareness
      • personal presentation
      • team working

      Where can this course be taken?

      JLS Yachts Training Institute – Highfield International approved training centre.

      Course Features

      • Lectures 0
      • Quizzes 0
      • Duration 420 hours
      • Skill level Intermediate
      • Language English
      • Students 0
      • Assessments Yes
      author avatar
      admin

      Reviews

      Average Rating

      0
      0 rating

      Detailed Rating

      5
      0%
      4
      0%
      3
      0%
      2
      0%
      1
      0%

      Leave A Reply Cancel reply

      You must be logged in to post a comment.

      • Share:

      You May Like

      LEVEL 3 UNDERSTANDING MENTAL HEALTH IN THE WORKPLACE
      admin

      LEVEL 3 UNDERSTANDING MENTAL HEALTH IN THE WORKPLACE

      1
      0
      Free
      LEVEL 2 INTRODUCTION TO FIRST AID FOR MENTAL HEALTH (RQF)
      admin

      LEVEL 2 INTRODUCTION TO FIRST AID FOR MENTAL HEALTH (RQF)

      0
      0
      Free
      LEVEL 3 DIPLOMA IN WAREHOUSING & STORAGE
      admin

      LEVEL 3 DIPLOMA IN WAREHOUSING & STORAGE

      0
      0
      Free
      LEVEL 3 DIPLOMA IN DRIVING GOODS VEHICLE
      admin

      LEVEL 3 DIPLOMA IN DRIVING GOODS VEHICLE

      0
      0
      Free
      LEVEL 3 DIPLOMA IN CUSTOMER SERVICE
      admin

      LEVEL 3 DIPLOMA IN CUSTOMER SERVICE

      0
      0
      Free

      All Courses

      • Highfield International
      • JLS Yachts Courses
      • RYA Courses
      • STCW 95/2010 Courses
      JLS-Yacht-Training_Small - Small - Copy
      UAE

      UAE +971 4 331 3555
      training@jlsyachts.com

      MALDIVES

      UAE +960 777 7312
      training.maldives@jlsyachts.com

      Company

      • About Us
      • Events
      • Contact
      • Reviews & Testimonials

      All Courses

      • RYA Courses
      • Highfield International
      • STCW 95/2010 Courses
      • JLS Yachts Courses

      Support

      • Account
      • Training Calendar
      • Application Form
      • Customer Feedback Form
      Facebook-f Twitter Youtube Linkedin Instagram Google-plus-g Google
      logos-3

      @ 2022 JLS Yacht Training Institute. All Rights Reserved.

      GET TRAINED, GET INSPIRED

      Career & Industry Guidance, One of the many benefits and support at JLS Yacht Training Institute.

      Unparalleled Industry Guidance and mentoring.

      Lectures from superyacht industry professionals.

      Marine CV writing workshops and dedicated career advice.

      Exclusive access to Crew Placement Middle East’s.

      JLS YACHT JOB SITE

      Login with your site account

      Lost your password?

      Not a member yet? Register now

      Register a new account

      Are you a member? Login now